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Frequently Asked Questions

How do I know if my animal needs physiotherapy?

Every animal could benefit from physiotherapy, whether it be for general maintenance to maximize performance and fitness, or to help rehabilitation post-surgery or injury. Although, some animals may demonstrate signs that there is an issue. General signs may include a change in your animal, such as a change in behaviour, activity level, routine, movement and/or performance.

For small animals such as dogs or cats, this may include:

Reluctance to go up and down stairs, struggling with their normal walks, stiffness, struggling to sit, lie down or stand up, an abnormal gait, sensitivity over a specific area when touched, sleeping more than usual or restlessness at night.

For horses, this may include:

Reduction in performance, stiffness, a reluctance to being groomer, saddled or mounted, sensitivity over a specific area when touched, or a change in ridden work such as a reluctance to go forwards, bucking, rearing, or reduced suppleness or hindlimb engagement.

Do I require a veterinary referral prior to physiotherapy?

Yes. The Veterinary Surgeons (Exemptions) Order 2015 states “remedial treatment by ‘physiotherapy’ requires delegation by a veterinary surgeon who has first examined the animal”. Therefore, a vet must give consent prior to treatment, which ensures physiotherapy is suitable for your animal and that no medical intervention is required first. 

You can either download this form, get your vet to sign it and return it via email, or you contact me to help you with the referral process.

Is physiotherapy covered by my insurance?

Many animal insurance companies provide cover for veterinary physiotherapy. However, please ensure you contact your insurance company prior to commencing treatment as each policy’s benefits differ. A veterinary referral will also be required prior to treatment for insurance claims.

What payment methods do you accept?

You can pay by cash, bank transfer, or cheque.

How long will an appointment last?

An initial appointment will usually take around 1.5 hours. Follow-up appointments will vary depending on the treatment required, though they usually take around 1 hour.

What if I can't make a session?

Please let us know if you cannot make a session and we can reschedule accordingly. If less than 24 hours notice is given then you are liable to pay for half of the session fee.

What care will my animal need after treatment?

Depending upon the treatment performed, working animals may require 1-2 days off work. Although, each patient is individual therefore aftercare will be discussed during the session. Also, you will likely be provided with a home exercise plan to help support your animal between sessions and improve overall results.

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